Minette's Vintage - Shipping and Returns

Orders are sent via Australia Post and are processed promptly. Postage days are Monday, Tuesday and Friday.

Personal collection from our studio in Stanmore, Sydney is also an option at no cost, but must be within 1 week from purchase by appointment.

Packaging:

We are all about doing what we can to reduce our ecological footprint at Minette's Vintage and a big part of this is recycling and reusing packaging materials wherever possible. Your purchase will be lovingly and carefully wrapped into a beautiful little parcel and then popped into a recycled envelope or box for postage. It may look somewhat shabby on the outside when it arrives, but we try to ensure your treasures will be safe and beautiful inside with the least environmental impact.

National:

Parcels are sent via Australia Post and you have the choice of regular parcel post or express post at the checkout. Both options include online tracking, but you have the choice of faster delivery of your purchase, or cheaper to help save a few pennies.

Please ensure to use a business address or PO box for safety and fastest delivery for your new treasures.

Postage charges:

Gift vouchers - Free

We have chosen to use carrier calculated shipping so we can offer you the cheapest possible shipping options for your purchases.

Larger items are listed as personal collection only at this stage, but you're welcome to contact us to arrange a courier quote if you live interstate.

International:

Parcels are shipped via Australia Post and you have several options at the checkout depending on parcel size and the country it is going to. If you would like further information on each postage option, head here for detailed info.

Please ensure to give a business address or a post office box in case a signature is required on delivery.

Some countries may apply customs charges to international deliveries. Please be aware that Minette's Vintage is not responsible for any fees and charges that may be applied.

Returns:

Sometimes things just aren't right, and we understand that so please ensure you are happy with your purchase before removing the tag. No returns will be accepted without this tag intact and in place.

**Returns must be made within 7 days of purchase with proof of purchase and original tag in place.

As most items we sell are true vintage and have been loved before, every effort is made to list any visible damage, repairs or flaws prior to sale so there are no disappointing surprises, but if you prefer something clean and perfect – we suggest you don't buy vintage, it has a history (which we think is part of the charm!)